Refunds and Returns Policy

Clothing Returns

Notification Window for Refunds

Refunds for clothing items are possible if you notify us within 7 days of the purchase date. The item must be in its original condition, unworn, and with all tags still attached.

Return Process

To request a return, please contact us at hello@arrayofbikes.com with your order number and reason for the return. We will provide instructions on how to proceed.

Refund Processing

Upon receipt and verification of the item’s condition, a refund will be processed to the original payment method.

Exchanges

For exchanges, please return the original item for a refund and place a new order for the desired product.

Sticker Kit Returns

Refunds for Unapplied Kits

Refunds are available for sticker kits that have not been applied, provided you notify us within 7 days of the purchase date.

Returns/Exchanges for Opened Kits

We can accept returns or exchanges for opened sticker kits if there is proof that the kit is defective. Please provide photographic evidence of the defect when contacting us. We urge all of you to please follow the application videos as closely as possible. 90% of the time, if application is done incorrectly – you can experience lifting of the sticker kit, unwanted bending etc.

Return Process

For eligible returns or exchanges, contact us at hello@arrayofbikes.com with your order number and detailed information about the return.

Refund Processing

Refunds for returns will be processed upon receipt and inspection of the returned kit. The refund will be issued to the original payment method.

General Terms

Customers are responsible for the shipping costs of returning items if a.) You want to exchange the item.

We are responsible for return shipping costs if a.) the item is deemed defective by us.

We reserve the right to amend this policy at any time. The current version will always be posted on our website.