Shipping Policy
Standard Delivery
Our standard delivery spans 1 – 5 days, depending on your location.
Shipping Costs
Shipping costs, calculated during checkout, are based on your delivery address and the volumetric weight of your order. Thanks to our partnerships, we provide competitive rates.
International Shipping
We are currently working on offering international shipping options.
Order Processing Times
In-stock products are processed within 24 hours. For out-of-stock items requiring manufacturing, please allow 5 – 7 working days for order processing.
Tracking Information
Once dispatched, you will receive tracking information via email. Updates include courier receipt and in-transit notifications.
Shipping Restrictions
Currently, there are no known shipping restrictions. This is subject to change without notice.
Lost or Missing Shipments
If your shipment goes missing, please notify us immediately. We will investigate the issue with the courier and work to resolve it promptly.
Damage in Transit
If products are damaged during transit to a degree that renders them unusable, contact us at hello@arrayofbikes.com immediately for a resolution.
Contact Information
For shipping inquiries, email us at hello@arrayofbikes.com or reach out via Whatsapp.